Our store offers standard shipping and expedited shipping options. Standard shipping typically takes 3-7 business days, while expedited shipping takes 1-3 business days. Please note that delivery times may vary based on location and order processing times.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange. Please visit our Returns page for more information on how to initiate a return or exchange.

To ensure the perfect fit for your furry friend, please refer to our sizing guide located on each product page. If you have any questions about sizing or need further assistance, feel free to contact our customer support team.

To keep your pet’s clothes and accessories looking their best, we recommend following the care instructions provided with each product. Generally, most items can be machine washed in cold water and air dried. Avoid using bleach or harsh detergents to prolong the life of the product.

We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also offer secure payment options such as PayPal and Apple Pay for your convenience.

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery online through our carrier’s website.

For any questions, concerns, or assistance, our customer support team is here to help! You can reach us via email at info@mypoppycloset.com or by filling out the contact form on our Contact Us page.

We take your privacy and data security seriously. Our Privacy Policy outlines how we collect, use, and protect your personal information. Rest assured that any information you provide is kept confidential and used only for order processing and communication purposes.