RETURN & REFUND POLICY
Last updated: March 2026
OVERVIEW
We want you to be completely satisfied with your purchase
from mypoppycloset.com. If you are not satisfied, we’re
here to help.
RETURN ELIGIBILITY
Items can be returned within 30 days of delivery if:
- Item is defective or damaged
- Wrong item was received
- Item does not match description
NON-RETURNABLE ITEMS
- Items returned after 30 days
- Items that have been used
- Sale/discounted items
REFUND PROCESS
Once we receive your return request:
- We will notify you within 2-3 business days
- If approved, refund processed within 5-7 business days
- Refund will be credited to original payment method
HOW TO REQUEST A RETURN
Email us at: mypoppyclosetinfo@gmail.com
Include:
- Order number
- Reason for return
- Photos of damaged/wrong item
SHIPPING COSTS
- Defective/wrong items: We cover shipping cost
- Change of mind returns: Customer covers shipping
LATE OR MISSING REFUNDS
If you haven’t received refund:
- Check your bank account
- Contact your credit card company
- Contact your bank
- If still not received, email us
CONTACT US
Email: mypoppyclosetinfo@gmail.com
Website: mypoppycloset.com
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